Sandman Hotel Group is a Canadian hotel chain owned by Northland Properties. With the corporate headquarters based in Vancouver, British Columbia, Canada, the company currently has 47 properties across Canada under the brands Sandman Inns, Sandman Hotel & Suites, and Sandman Signature Hotels & Resorts.
JOB TITLE – Housekeeping Jobs
LOCATION – Abbotsford, BC, Canada
COMPANY – Sandman Hotel
JOB SCHEDULE – Part Time
The Room Attendant will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendants must understand their role as brand ambassador and provide positive brand experiences to all customers.
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
- Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
- Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
- Reports any unusual or suspicious persons/activities happening in the area of security to the manager
- Restock all terry, soap, glasses, comment cards, coffee and other amenities
- Clean coffee pots when needed, – ensures pots are plugged in
- Arrange furniture following use by guests
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- No education or experience required, we will train one on one
- Ability to follow instruction
- Good communication skills are an asset
- Workplace Hazardous Materials Information System (WHMIS) is an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
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