Serco Group plc is a British provider of public services with headquarters based in Hook, Hamsphire. Serco operates in six sectors of public service provision: Health, Transport, Justice, Immigration, Defence, and Citizens Services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The majority of Serco’s turnover is generated from UK operations, but the company also operates in Continental Europe, the Middle East, the Asia Pacific region and North America.
Serco was founded in 1929 as RCA Services Limited, a United Kingdom division of the Radio Corporation Of America and initially provided services to the cinema industry. Following the takeover of RCA by General Electric in late 1985, RCA Services Limited was bought out by its local management. It changed its name to Serco in 1987 and has been a London Stock Exchange listed company since 1988.On 29 December 2008, Serco acquired SI International.
In November 2014 its share price, which stood at 674p before the taxpayer scandal broke in 2013 collapsed to 218.7p, after four profit warnings. The new chief executive Rupert Soames sold off “scores of divisions”. He said the company was suffering from ministers’ improved ability at driving a bargain, and claimed that “the Government has got much more adept at writing contracts and transferring risk to the private sector”.On 17 November 2014, it was announced that Alastair Lyonis would resign from his position as chairman of Serco. Lyons referred to “operational mis-steps” for which he took “ultimate responsibility”, but said he had not been forced out. Serco made a loss of £991 million in 2014, reducing to a loss of £69.4 million in 2015.
Sir Roy Garden was appointed as Non-Executive Chairman on 28 May 2015: he is also a senior adviser to Credit Suisse Group AG. In September 2017, Serco announced that it would be combining its UK and Europe operations.
Why work in Serco Group?
Sercco Group broad cross sector and international experience means we can transfer emerging best practice, share new service innovations and improve the performance of the public services we manage. A strong public sector ethos runs through our organisation which is why you will always find our people are motivated to make a positive difference. They constantly evaluate our performance and the efficiency of our operations, as well as the outcomes serco achieve for citizens.
Serco are a team of over 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Serco people are making a difference ever day supporting government and other public service providers in Transport, Aviation, Defence, Health and Integrated Facilities Management.